Privacy policy

Last Updated: October 1, 2026

At Laser Technologies, we respect your privacy and understand the importance of keeping your personal information safe. We are committed to handling your information responsibly whenever you visit our website, browse our products, place an order, or communicate with our team.

This Privacy Policy describes what information we collect, how we use and protect it, when it may be shared with third parties, and the choices available to you regarding your personal information.

This policy applies to our website: https://lasertechnologies.co.in/ (hereinafter referred to as the "Website").

By accessing or using our Website, you acknowledge that you have read and understood the practices described in this Privacy Policy.

1. Information We May Collect

To provide a smooth shopping experience and efficiently manage customer orders, we may collect different types of information when you interact with our Website.

A. Personal and Contact Details

When you register, place an order, submit an inquiry, or contact us, we may collect information such as:

  • Full name

  • Email address

  • Mobile or telephone number

  • Billing and shipping addresses

  • Company or business details, where provided

  • Any other information voluntarily submitted through our contact forms or communications

B. Order and Purchase Information

When you purchase products through our Website, we may collect and maintain relevant order-related information, including:

  • Products purchased and their quantities

  • Order numbers and purchase history

  • Billing and delivery details

  • Transaction references and payment status

  • Shipping and delivery information

  • Return, refund, or replacement request details

C. Payment-Related Information

We may receive transaction-related information necessary to confirm and manage your payments. Actual payment processing is generally handled by authorized third-party payment gateways or service providers.

D. Technical and Website Usage Information

When you browse our Website, certain technical information may be collected automatically, including:

  • IP address

  • Browser type and version

  • Device information

  • Operating system

  • Website pages visited

  • Time and duration of visits

  • Website navigation and interaction data

  • Referring website or source

This information helps us understand website activity and improve the overall browsing experience.

2. How We Use Your Information

The information collected by Laser Technologies may be used for the following business and operational purposes:

A. Order Management and Fulfilment

To confirm purchases, process orders, verify transactions, arrange shipping, coordinate deliveries, and manage after-sales requests.

B. Customer Support

To respond to questions, resolve product-related concerns, provide technical or order assistance, and communicate important information regarding your purchases.

C. Website Improvement

To analyse visitor activity, understand customer preferences, identify technical issues, improve website functionality, and make our products and services more accessible.

D. Business Communication

To send order confirmations, payment notifications, shipping updates, service announcements, and other relevant communications.

Where permitted by applicable law, we may also send promotional offers, product updates, and marketing messages. You may opt out of promotional communications where applicable.

E. Fraud Prevention and Website Security

To monitor suspicious activities, verify transactions, prevent unauthorized access, and protect our Website, customers, and business operations against potential misuse.

F. Legal and Regulatory Compliance

To maintain necessary business records and fulfil our obligations under applicable laws, regulations, government directions, and lawful requests from authorized authorities.

3. When and Why We Share Your Information

Protecting your personal information is important to us. Laser Technologies does not sell or rent customers' personal information to third parties.

However, certain information may be shared with relevant third parties when necessary to complete transactions, operate our Website, or provide requested services.

Such sharing may include:

A. Business and Service Partners

We may share relevant information with trusted service providers who support our business operations, including:

  • Payment gateway and payment processing companies

  • Courier, shipping, and logistics partners

  • Website hosting and e-commerce service providers

  • Customer support and communication platforms

  • Website analytics and performance service providers

  • Marketing and advertising service providers, where applicable

These parties receive information only as required for the services they provide, subject to applicable contractual and legal requirements.

B. Legal and Government Authorities

We may disclose personal information if required to do so under applicable laws, legal proceedings, court orders, regulatory requirements, or valid requests from authorized government authorities.

C. Business Restructuring or Ownership Changes

If Laser Technologies undergoes a merger, acquisition, business restructuring, sale of assets, or similar corporate transaction, relevant customer information may be transferred as part of that transaction, subject to applicable legal requirements.

4. Online Payments and Payment Security

Our Website may offer payment facilities through third-party payment gateways and financial service providers.

When you make a purchase, your payment may be processed directly by the selected payment provider through its secure payment infrastructure.

Laser Technologies does not intentionally retain complete debit card, credit card, or banking credentials on its own servers.

The payment provider may collect and process your payment information in accordance with its own privacy policy, security standards, and terms of service.

Although we work with payment service providers that implement appropriate security measures, customers are encouraged to review the relevant payment provider's policies before completing a transaction.

5. Cookies and Similar Technologies

Our Website may use cookies and other similar technologies to make browsing more convenient and improve website performance.

Cookies are small data files stored on your device when you visit a website. They help the Website remember certain information about your browsing session and preferences.

We may use cookies for purposes such as:

  • Keeping your shopping cart and browsing session active

  • Remembering selected preferences

  • Improving website navigation and functionality

  • Understanding visitor behaviour and website traffic

  • Identifying performance issues

  • Supporting relevant website features and services

You can control or disable cookies through your browser settings.

Please be aware that restricting certain cookies may affect shopping cart functionality, website navigation, or other features of our Website.

6. How We Protect Your Information

We take reasonable technical, administrative, and organizational precautions to protect the information entrusted to us.

Our security practices are intended to reduce the risk of unauthorized access, accidental loss, misuse, alteration, disclosure, or destruction of personal information.

Access to customer information is limited to authorized personnel and relevant service providers who require it for legitimate business purposes.

However, internet-based communication and electronic storage cannot be guaranteed to be completely secure. While we make reasonable efforts to safeguard your information, we cannot promise absolute security against every possible threat.

7. Your Privacy Rights and Choices

Subject to applicable laws and regulations, you may have certain rights concerning the personal information collected and maintained by Laser Technologies.

These rights may include:

A. Right to Access

You may request details about the personal information we hold about you and how it is being processed.

B. Right to Correction

If any personal information maintained by us is inaccurate, outdated, or incomplete, you may request that it be corrected or updated.

C. Right to Erasure

You may request the deletion of your personal information, subject to applicable legal obligations, record-retention requirements, and other lawful exceptions.

D. Right to Withdraw Consent

Where we rely on your consent to process personal information, you may withdraw that consent in accordance with applicable laws.

E. Right to Raise a Privacy Concern

You may contact us if you have questions, concerns, or objections regarding the collection, use, or handling of your personal information.

To submit a privacy-related request, please contact us through the details provided in this policy. We may need to verify your identity before processing certain requests.

8. External Websites and Third-Party Platforms

Our Website may include links to external websites, payment platforms, or other third-party services for your convenience.

Please understand that these external platforms operate independently and may follow different privacy practices, data collection procedures, and security policies.

Laser Technologies does not control the privacy policies or information-handling practices of these external websites.

We recommend reviewing the relevant privacy policy and terms of use before sharing any personal information with a third-party platform.

9. Privacy of Children

Our Website is primarily intended for individuals and businesses interested in purchasing laser machine components, consumables, and related products.

We do not knowingly collect personal information from children where such collection is prohibited under applicable law.

If we become aware that personal information has been collected from a child in circumstances requiring parental or guardian consent, we will take appropriate steps to review the situation and address it in accordance with applicable legal requirements.

Parents or legal guardians who believe that a child has submitted personal information through our Website may contact us for assistance.

10. Retention of Personal Information

We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, including order processing, customer support, business operations, dispute resolution, and compliance with applicable legal requirements.

The retention period may vary depending on the nature of the information, the purpose for which it was collected, and any applicable statutory or regulatory obligations.

When information is no longer required, we will take reasonable steps to delete, anonymize, or securely dispose of it, subject to applicable law.

11. Updates to This Privacy Policy

Laser Technologies may periodically revise this Privacy Policy to reflect changes in our business operations, website functionality, technology, or applicable legal and regulatory requirements.

Whenever updates are made, the revised version will be published on this page along with the updated "Last Updated" date.

We encourage visitors and customers to review this page occasionally to remain informed about how their information is collected, used, and protected.

12. Contact Us Regarding Privacy

If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal information, you can reach our team using the contact details below:

Laser Technologies Ltd.
Plot No. PAP/R/406, MIDC Rabale TTC Industrial Area,
Rabale, Navi Mumbai, Raigad, Maharashtra – 400701, India

Email: harshali@lasertechnologies.co.in
Phone: +91 91360 32038
Website: https://lasertechnologies.co.in/

We value your trust and are committed to handling your personal information responsibly.

Thank you for choosing Laser Technologies.